Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-alamo-heights-texas.primarycareaid.com (hereinafter referred to as “Home Care Alamo Heights Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website users, in compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability for Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-alamo-heights-texas.primarycareaid.com.
  2. Any mobile applications or services associated with our brand.
  3. Online interactions through our social media platforms and forums.
  4. Services accessed via our website, including user accounts and subscriptions.

Please note that this policy does not extend to third-party websites, applications, products, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  1. Using our applications and services as an authorized user.
  2. Visiting and interacting with our websites.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) to enhance your experience and improve our services. The categories of Personal Data we gather include:

  1. Account Information: Details related to your user account creation and management, such as usernames, email addresses, and passwords.
  2. Payment Information: Credit card details, billing addresses, and transaction histories required for processing payments.
  3. Financial Information: Financial data related to invoicing, accounting, or investment purposes (if applicable).
  4. Purchase Information: Details about your purchases, including product preferences and purchase history.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet for improved user experience.
  6. Location Data: Geolocation data provided by your browser or device to offer location-based services (if enabled by you).
  7. Feedback: Comments, reviews, and responses you provide to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about the products you show interest in or purchase from our website.

We collect this data through direct user input, tracking technologies, analytics tools, and third-party providers. By using our services, you consent to the collection of this information.

Cookies

We employ cookies to enhance your experience on our websites. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These ensure basic functions like login and navigation work correctly.
  2. Preference: Cookies remember your preferences, such as language settings.
  3. Analytics: They allow us to track website usage metrics to improve our services.

Users can control non-essential cookies through our Cookie Manager or by adjusting their browser settings.

Retention and Deletion

We retain Personal Data for the duration necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Once the data is no longer needed, it will be securely deleted from our systems.

Children’s Privacy

We do not intentionally collect or solicit Personal Data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • Access to and request copies of your data.
  • Rectification or erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Right to object to the processing of your data.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights, please reach out to our Privacy Team at [email protected] or via postal mail. We will respond to your request as quickly as possible and within the time frames prescribed by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Postal Mail: Home Care Alamo Heights Texas, Privacy Team, [Address], [City, State, ZIP Code]